Welcome to Mymo, the micro-lending and mobile banking platform provided by WhileSmart LTD. Before using our services, please carefully read and understand the following terms and conditions. By accessing or using our platform, you agree to be bound by these terms.
1. Eligibility
To use Mymo, you must be a resident of Cameroon and meet our eligibility criteria. By registering and using our services, you confirm that you meet these requirements.
2. Account Registration
To access the full features of Mymo, you must create an account. You agree to provide accurate and up-to-date information during the registration process. You are responsible for maintaining the confidentiality of your account credentials.
3. Loans
3.1 Organization to Persons Loans
Mymo offers micro-loans from organizations to individuals. The terms and conditions of each loan will be clearly communicated during the application process. Failure to repay loans on time may result in additional fees and affect your credit standing.
3.2 P2P Loans
Mymo facilitates peer-to-peer lending among users. Borrowers and lenders are responsible for negotiating and agreeing upon the terms of the loan. Mymo is not liable for disputes arising from P2P loans.
4. Cash Operations
4.1 Cash Out
Users can withdraw cash from their Mymo accounts at designated cash-out points. Some cash-out operations may involve third-party payment providers. Additional fees may apply, and users are responsible for understanding these fees.
4.2 Cash In
Users can deposit cash into their Mymo accounts through various channels, including third-party payment providers. Users are responsible for any fees associated with cash-in operations.
4.3 Money Transfer
Mymo enables users to transfer money between accounts. Users are responsible for ensuring the accuracy of recipient information. Fees may apply for certain money transfer services.
5. Compliance Checks and Verification
Mymo conducts compliance checks and verification processes to ensure adherence to legal and regulatory standards. Users may be required to provide identification documents such as ID cards, passports, bank statements, and other documents as traditionally requested by financial institutions. These measures are in accordance with applicable laws, and users are obligated to comply.
6. Third-Party Payment Providers
Mymo may collaborate with third-party payment providers for certain services. Users are subject to the terms and conditions of these providers when using their services through Mymo.
7. Compliance with Laws
Users must comply with all applicable laws and regulations when using Mymo. WhileSmart LTD reserves the right to suspend or terminate accounts that engage in illegal activities.
8. Privacy and Security
Mymo takes the privacy and security of user information seriously. Our Privacy Policy outlines how we collect, use, and protect your personal information.
9. Termination
WhileSmart LTD reserves the right to suspend or terminate your access to Mymo at any time, with or without cause. Users may also terminate their accounts by following the specified procedures.
10. Changes to Terms and Conditions
WhileSmart LTD reserves the right to update or modify these terms and conditions at any time. Users will be notified of significant changes, and continued use of Mymo constitutes acceptance of the updated terms.
11. Contact Information
For inquiries or assistance, please contact Mymo customer support at support@mymo.com.
By using Mymo, you acknowledge that you have read, understood, and agreed to these terms and conditions. These terms are effective as of the date of acceptance.
