1. Introduction
Welcome to Mymo, an app operated by WhileSmart LTD. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you use our app.
2. Company Information
- Data Controller: WhileSmart LTD
- Address: BP 142 Buea, Cameroon
- Privacy Inquiries: [email protected]
3. Information We Collect
When you use Mymo, we collect the following types of information:
- Phone Number: To contact you regarding your account and provide customer support.
- Email Address: For account-related communications and updates.
- First Name and Last Name: To personalize your experience and manage your account.
- Country (Location): To tailor our services to your geographic location.
- KYC (Know Your Customer) Information: To comply with regulatory requirements and verify your identity.
- Financial Information: Optional documents may be collected for credit assessment purposes.
4. Legal Basis for Processing
We process your personal data based on the following legal bases:
- Consent: Where you have given us consent to process your data.
- Contract: To fulfill our contractual obligations with you.
- Legal Obligations: To comply with legal and regulatory requirements.
- Legitimate Interests: For purposes such as improving our services and ensuring security.
5. How We Use Your Information
We use your information for the following purposes:
- Account Management: To create and manage your account, including providing customer support.
- Service Improvement: To enhance and personalize your experience within the app.
- Compliance: To meet legal and regulatory requirements, including KYC regulations.
- Credit Assessment: To evaluate your eligibility for credit, if applicable.
- Communication: To send you updates, notifications, and promotional materials related to Mymo.
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. The retention period may vary depending on the type of data and applicable legal requirements.
7. Data Security
We implement reasonable measures to protect your personal information, including:
- Encryption: Using encryption to protect data during transmission.
- Access Controls: Restricting access to personal data within our organization.
- Secure Storage: Storing personal information securely using industry-standard practices.
8. Data Subject Rights
Under GDPR, you have the following rights regarding your personal data:
- Access: Request access to the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.
- Restriction: Request restriction of processing under certain conditions.
- Portability: Request a copy of your data in a structured, commonly used format.
- Objection: Object to processing based on legitimate interests or direct marketing.
To exercise your rights, please contact us at [email protected].
9. International Data Transfers
If we transfer your data outside the EU, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data in accordance with GDPR.
10. Data Protection Officer (DPO)
If applicable, our Data Protection Officer can be contacted at [Insert DPO Contact Information].
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: [email protected]
- Address: BP 142 Buea, Cameroon
